1. ORDER CANCELLATION
Please be careful to look over order information before you submit it. Please use the CONTACT US FORM to request cancellation as soon as possible. We will make every effort to catch your order before it is shipped. 5% transaction fee will be charged and is NOT refundable for CANCEL order for ANY reason. If the order is shipped out and we cannot stop it on time. We are sorry that there is no refund and we cannot help in this case.
2. RETURNING MERCHANDISE (NOT USE OR OPEN)
The merchandise must be in new and unused condition and in its original package. There is 15% restocking fee for qualified returns.
(USED OR OPENED) We DO NOT warrant crash damage, under any circumstance. There is NO WARRANTY for Battery, Electronic Parts (ESC, Receiver) for any used or opened merchandise.
We replace all faulty items with new products. Buy Align, ESky, Walkera, Skyartec RC Toys at RC-Fever.com accepts no responsibility for the improper installation and use of purchased products. Should your product be faulty, please use the CONTACT US FORM to contact us for exchange.
You must have an RMA number for returning merchandise. Please report your RMA request to CONTACT US FORM
We will accept merchandise for return or exchange that was purchased from Buy Align, ESky, Walkera, Flysky Transmitter RC Toys at Hobbyzoom.com within 7 days after arrival.
In any situation, the return shipping fee is covered by the customer. You are responsible for making sure that the items are returned to us safely and without any further damages, so please ensure it is packed safely
•We have always been trying to provide the best service and reliable products for every
•Customer. Please contact us to resolve any issue before leaving negative feedback.
•We will assist you in any way possible and aim to answer all emails within 24 hours.